Performance indicators
Performance indicator
(Article no.) |
Objective |
2010 |
IP1 – Solving the access requests for connection to the NTS (Article 5) |
98% |
100% |
IP2 – Making the connections to the NTS for the requests of access (Article 6, letter (a) and (b)) |
98% |
100% |
IP4 – Information on service resumption (Article 8 (1) letter (a) and (b)) |
95% |
100% |
IP5 – Notification of planned interruptions in service supply and service resumption (Article 9 (1)) |
100% |
100% |
IP6 – Solving the complaints made by the NTS network users regarding the natural gas measurement (Article 10 (1) letter (a) and (b)) |
98% |
100% |
IP7 – Solving the complaints regarding NTS integrity and operation under safety conditions (Article 11 paragraph (2)) |
95% |
100% |
IP8 –TSO’s obligations to inform the applicants / network users, resulting from other regulations of the National Regulatory Authority in Natural Gas Sector (Article 12). |
95% |
100% |
IP11 – Safety indicators
(Article 15 (1) letter (a)) RCA
(Article 15 (1) letter (b)) NAP
(Article 15(1) letter (c)) NAPT |
Max. 8.3% |
7% |
Max. 0.8 |
0.0126 |
Max. 0.1 |
0.0006 |
IP10 – Green Tel.: 0800872674 on the company website www.transgaz.ro
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